Terms and Conditions

Terms and Conditions

Executive Edge Virtual Solutions

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Welcome to Executive Edge Virtual Solutions (“Company,” “we,” “our,” or “us”). These Terms and Conditions govern your access to and use of our website https://execedgevs.ca and our virtual assistant services.

By accessing our website or using our services, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our website or services.

1. Use of Our Website and Services

You agree to use our website and services only for lawful purposes and in a manner that does not violate any applicable laws or regulations in Canada, the United States, or your local jurisdiction.

You must not:

  • Use our website or services for any fraudulent, unlawful, or abusive purpose
  • Attempt to gain unauthorized access to our systems or data
  • Interfere with the security or functionality of the website

2. Services Provided

Executive Edge Virtual Solutions provides virtual assistant and administrative support services. The scope, pricing, timelines, and deliverables of services will be agreed upon separately in writing (via proposal, email, or service agreement).

We reserve the right to refuse or discontinue services at our discretion if terms are violated or if continued service would be inappropriate or unlawful.

3. Client Responsibilities

You agree to:

  • Provide accurate and complete information necessary for service delivery
  • Respond in a timely manner to requests for approvals, content, or clarification
  • Ensure that any materials you provide do not infringe on third-party rights

Delays caused by incomplete or late client responses may affect timelines.

4. Payments and Fees

All fees are agreed upon prior to the commencement of services.

Unless otherwise stated:

  • Payments are due as outlined in your service agreement or invoice
  • Late payments may result in service suspension or termination
  • Fees are non-refundable once work has commenced, unless otherwise agreed in writing

All prices are listed in Canadian dollars (CAD) unless otherwise specified.

5. Intellectual Property

All content, materials, templates, workflows, and processes created by Executive Edge Virtual Solutions remain our intellectual property until full payment has been received.

Upon full payment:

  • You are granted a non-exclusive right to use deliverables for your business purposes
  • You may not resell, redistribute, or claim ownership of proprietary methods or templates unless explicitly agreed in writing

6. Confidentiality

We take confidentiality seriously. Any non-public information shared with us will be treated as confidential and used solely for the purpose of delivering services.

You agree to extend the same confidentiality to any proprietary or sensitive information we share with you.

7. Limitation of Liability

To the fullest extent permitted by law:

  • Executive Edge Virtual Solutions shall not be liable for any indirect, incidental, special, or consequential damages
  • We are not responsible for losses resulting from third-party tools, platforms, or services used in the course of service delivery
  • Our total liability shall not exceed the amount paid to us for the specific services giving rise to the claim

8. No Guarantees

While we strive to deliver high-quality services, we do not guarantee specific outcomes, financial results, or business performance. Results depend on many factors beyond our control.

9. Third-Party Tools and Links

Our services may involve third-party software, platforms, or links. We are not responsible for the availability, performance, or privacy practices of third-party providers.

10. Termination

Either party may terminate services in accordance with the terms outlined in the applicable service agreement.

We reserve the right to terminate access to our website or services immediately if these Terms are violated.

11. Governing Law

These Terms and Conditions are governed by and interpreted in accordance with the laws of the Province of Ontario, Canada, without regard to conflict of law principles.

For U.S. users, you agree that Ontario law applies to any disputes unless otherwise required by applicable consumer protection laws.

12. Changes to These Terms

We may update these Terms and Conditions from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our website or services constitutes acceptance of the updated terms.

13. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Executive Edge Virtual Solutions
📧 Email: privacy@execedgevs.ca
🌐 Website: https://execedgevs.ca

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