Website Terms and
Conditions

1. About Executive Edge Virtual Solutions Inc.

Executive Edge Virtual Solutions Inc. provides operational consulting, educational workshops, community memberships, implementation support, Executive Virtual Assistant services, Virtual Reception services, business resources, and related professional services.

References in these Terms to “Executive Edge,” “we,” “our,” or “us” mean Executive Edge Virtual Solutions Inc. References to “you,” “your,” “client,” “customer,” or “user” mean the person or organization using our website, purchasing our services, or participating in our programs.

2. Eligibility and Authority

You must have the legal capacity and authority to enter into an agreement with us.

If you access our website, purchase services, or enter into an agreement on behalf of a company or other organization, you represent that you have authority to bind that organization to these Terms.

3. Use of Our Website

You may use our website only for lawful purposes and in a manner that does not interfere with the security, functionality, availability, or use of the website by others.

You agree not to:

• Use the website for unlawful, fraudulent, or misleading activities
• Attempt to gain unauthorized access to systems, accounts, or data
• Introduce viruses, malware, automated scripts, or harmful code
• Copy, scrape, reproduce, or redistribute website content without permission
• Misrepresent your identity, authority, business, or intentions
• Use website content to compete unfairly with Executive Edge
• Interfere with the website’s operation, hosting, or security

We may restrict or terminate access to the website where misuse, unlawful activity, security risk, or a breach of these Terms is suspected.

4. Services and Scope of Work

The specific services provided to a client will be described in a proposal, service agreement, statement of work, order form, invoice, checkout page, membership description, booking confirmation, or other written agreement.

In the event of a conflict between these website Terms and a signed client agreement, the signed client agreement will govern regarding the specific services covered by that agreement.

Services may include recommendations, templates, systems guidance, operational reviews, implementation support, administrative assistance, reception support, training, workshops, community access, or related professional assistance.

5. Client Responsibilities

To enable us to provide services effectively, you agree to:

• Provide accurate, complete, and timely information
• Provide required access to systems, files, platforms, and personnel
• Respond to reasonable questions and approval requests
• Review deliverables and provide feedback within agreed timelines
• Maintain appropriate backups of your own business records and data
• Use recommendations, templates, systems, and deliverables responsibly
• Comply with applicable laws, contracts, platform rules, and industry obligations

Delays caused by incomplete information, unavailable personnel, missing access, or delayed approvals may affect timelines and results.

6. Fees, Payments, and Billing

Fees for services, programs, subscriptions, memberships, and workshops will be shown in the applicable proposal, invoice, checkout page, order form, or service agreement.

Unless otherwise stated:

• Payments must be made in the currency shown at checkout or on the invoice
• Taxes may be added where required
• Payment processing may be handled by a third-party provider
• You are responsible for providing accurate billing information
• Amounts not paid when due may result in suspended or discontinued services

Any payment terms stated in a signed agreement, proposal, invoice, or checkout page will form part of these Terms.

7. Recurring Subscriptions and Memberships

Certain services, including community memberships, partnership programs, support subscriptions, portal access, or ongoing service plans, may be billed automatically on a recurring basis.

By purchasing a recurring service, you authorize Executive Edge and its payment processor to charge the payment method provided at the frequency shown during enrolment or checkout.

• Recurring charges continue until cancelled in accordance with the applicable plan
• You are responsible for keeping payment information current
• Failed payments may result in suspended access or service interruption
• Fees already charged are not automatically refundable

Cancellation requirements, notice periods, minimum commitments, or renewal terms may also be stated in the applicable service agreement or checkout page.

8. Cancellations, Rescheduling, and Refunds

Cancellation, rescheduling, credit, and refund eligibility may vary depending on the service purchased.

Unless otherwise stated in writing:

• Completed services are non-refundable
• Digital products and downloaded resources are non-refundable once accessed
• Workshop or event registrations may be transferable at our discretion
• Missed appointments may be treated as used sessions
• Late cancellations may be subject to a cancellation fee
• Subscription cancellation stops future renewals but does not reverse prior charges

Where applicable law provides a mandatory cancellation, refund, or cooling-off right, that legal right will apply.

9. Workshops, Education, and Community Programs

Workshops, community sessions, templates, recordings, office hours, educational materials, and resource libraries are provided for general educational and business-development purposes.

We may update program schedules, presenters, formats, delivery methods, materials, or topics where reasonably necessary.

Participants are expected to communicate respectfully and preserve the confidentiality of information shared by other participants.

We may remove a participant from a program or community for harassment, misuse of resources, disruption, unlawful conduct, confidentiality breaches, or other conduct that may harm participants or Executive Edge.

10. No Guaranteed Results

We aim to provide practical guidance, professional support, and high-quality resources. However, business results depend on many factors outside our control.

We do not guarantee:

• Specific revenue, savings, profit, growth, or productivity results
• That every recommendation will be suitable for every organization
• That systems or software will operate without interruption or error
• That implementation will eliminate all operational challenges
• That services will produce a particular commercial outcome

You remain responsible for business decisions, implementation choices, financial decisions, staffing decisions, legal compliance, and results.

11. Professional Advice Disclaimer

Unless expressly agreed in writing, our services do not constitute legal, accounting, tax, investment, medical, employment, insurance, or regulated professional advice.

You should consult appropriately qualified professionals before making decisions requiring specialized advice.

12. Intellectual Property

Unless otherwise stated, the website and its content are owned by or licensed to Executive Edge Virtual Solutions Inc.

This includes:

• Text, graphics, logos, branding, layouts, and website designs
• Templates, checklists, worksheets, frameworks, and training materials
• Workshop recordings, presentations, processes, and resource libraries
• Written, audio, video, downloadable, and digital materials

You may use purchased or provided resources internally for your own business unless different permissions are stated in writing.

You may not resell, publish, sublicense, distribute, reproduce, teach, commercially exploit, or provide our materials to third parties without written permission.

13. Client Materials and Confidential Information

You retain ownership of materials, data, documents, trademarks, and content that you provide to us.

You confirm that you have the right to provide those materials and authorize us to use them as reasonably necessary to perform the services.

Each party agrees to use reasonable care to protect confidential business information received from the other party.

Confidentiality obligations do not apply to information that:

• Is publicly available through no breach of these Terms
• Was lawfully known before disclosure
• Is independently developed without use of confidential information
• Must be disclosed by law or legal process

14. Privacy and Electronic Communications

Personal information is handled in accordance with our Privacy Policy and applicable privacy requirements.

When you submit a form, book a consultation, register for a program, or provide contact information, you authorize us to communicate with you about the applicable inquiry, service, account, booking, transaction, or program.

Marketing communications will include an unsubscribe option where required.

15. Third-Party Platforms and Services

Our services and website may use or link to third-party platforms, including payment processors, CRM systems, scheduling tools, cloud services, email platforms, communication tools, integrations, and software providers.

Third-party products and services are governed by their own terms, policies, security practices, pricing, uptime, and availability.

We are not responsible for third-party outages, changes, account restrictions, data loss, pricing changes, security incidents, or service discontinuation.

16. Website Availability

We aim to maintain a reliable website but do not guarantee uninterrupted, error-free, or continuously available access.

We may update, modify, suspend, restrict, or discontinue website features, content, programs, or services without notice where reasonably necessary.

17. Disclaimers

To the fullest extent permitted by law, the website, resources, programs, and general information are provided on an “as is” and “as available” basis.

We disclaim warranties not expressly stated in writing, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, uninterrupted availability, and error-free performance.

18. Limitation of Liability

To the fullest extent permitted by law, Executive Edge Virtual Solutions Inc., its directors, officers, employees, contractors, and representatives will not be liable for indirect, incidental, special, punitive, consequential, or exemplary damages.

This includes loss of revenue, profit, savings, data, opportunity, goodwill, business interruption, or anticipated results.

Where liability cannot be excluded, our total aggregate liability arising from a specific service will not exceed the amount paid to Executive Edge for that specific service during the three months immediately preceding the event giving rise to the claim, unless applicable law requires otherwise.

19. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Executive Edge Virtual Solutions Inc. and its representatives from claims, losses, liabilities, costs, or expenses arising from:

• Your unlawful or unauthorized use of the website or services
• Your breach of these Terms or a service agreement
• Materials or instructions supplied by you
• Your violation of third-party rights
• Your implementation or misuse of recommendations, resources, or systems

20. Suspension and Termination

We may suspend or terminate access to services, programs, memberships, portals, or resources where:

• Payment is overdue or declined
• You materially breach these Terms or another agreement
• Your conduct creates legal, security, reputational, or operational risk
• You misuse confidential information, resources, systems, or community access
• Continued service is no longer reasonably possible

Obligations concerning payment, confidentiality, intellectual property, disclaimers, liability, and dispute resolution survive termination where their nature requires.

21. Governing Law and Disputes

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable in Ontario, without regard to conflict-of-law principles.

Before starting formal legal proceedings, the parties agree to make a reasonable attempt to resolve disputes through good-faith communication.

Subject to applicable law, disputes will be brought before the courts located in Ottawa, Ontario.

22. Changes to These Terms

We may update these Terms from time to time to reflect changes to our website, services, business practices, legal obligations, or operating requirements.

Updated Terms will be posted on this page with a revised “Last Updated” date. Continued use of the website or services after an update constitutes acceptance of the revised Terms, subject to applicable law.

23. General Provisions

If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect.

A failure to enforce a provision does not waive the right to enforce it later.

You may not assign or transfer your rights under these Terms without our written consent. We may assign these Terms in connection with a business reorganization, merger, acquisition, or sale.

These Terms, together with our Privacy Policy and any applicable signed agreement, proposal, invoice, checkout terms, or order form, constitute the applicable agreement between you and Executive Edge.

24. Contact Us

Questions about these Terms and Conditions may be directed to: